Do you know what is the cost paid by sellers for not having a POS, or inventory management system within their store? A whopping $224 billion for excess inventory and $45 billion for not having inventory in stock is what US retailers had to pay, according to National Retail Federation.
Disadvantages of not using a retail POS Software
- With a POS, you will get an up-to-the-minute status of your inventory. The inventory goes on getting deducted from your list, each time a customer checks out of the counter.
- With the availability of real-time inventory, you will easily get to know the items that are about to go out-of-stock, and also stop ordering items that don’t sell as expected. You can set an alert for the same and be updated.
- Doing your regular stock reconciliation process will be so much faster and simpler now.
Getting closer to your customer
A POS system enables you to grab your customer details as soon as he/she checks out of a counter. After this happens, they can be assigned to specific categories for further analysis.
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For example, if your shop houses cameras for sale, then using customer detail history, you can easily tell, or, notify a fashion photographer of thea latest model of 35mm format DSLR camera.
This customer information will help you make better marketing campaigns, push the right offers to specific customers at the right time, etc. You can build a lot of trust in your brand.
Retail POS System – Drastically rolling down error rate
When the user makes a mistake in a cash register, it could create a headache to rectify it. But with the best retail POS system, it can be quickly rectified with a couple of quick clicks.
Statistics say that, with a traditional cash register, where every transaction is manually updated, one mistake occurs for every 300 characters typed. Whereas, in a POS system, there can be only one error for every 15,000 to 36 trillion barcode characters scanned.
More customers per hour
This is what you gain out of a retail POS system. Scanning barcode of a product takes almost 0.3 of a second, whereas inputting data for one item on a traditional cash register can take up to 6 seconds. The result is more customers per hour and better turnover.
An example of an intelligent retail POS system used is at McDonald’s, that employs a POS system which has succeeded in drastically reducing the time taken for the whole order processing.
They have pictures of meals on their POS touchscreen system which takes much less time to make an order, as opposed to the 7 letter abbreviations they used to use before.
The system automatically calculates the correct amount of change to give to a customer. Another interesting factor is, once the order is made, it goes automatically to the kitchen. The employees need not worry about it anymore.
Understand employees too
Having a POS system can even help you know your employee behavior. How can you do that?
Even if you have many employees using the same machine, you can assign a unique identification code (sometimes called clerk code) and link employees to specific transactions. This way sellers can identify employees’ performance, and build healthy competition.
Employee theft can also be found out using a POS system.
Related: Know how to hire the best retail store representative
Maintain consistency in pricing
For those who run multiple outlets at different locations, a POS system comes in handy when they have to maintain consistent pricing at all these locations. A POS system can be easily used to update prices across all these locations in one single go.
While choosing a POS system you must take into consideration 4 things:
- Inventory tracking efficiency
- Features specific to your business
- Ease of use, since you will have to use it for everyday transactions
- Chose a scalable software that you can use to keep expanding as your needs grow
You have enough reasons to invest in a good POS for expanding and growing your business. Rather than bearing with the not-so-good consequences of traditional systems, it will be a great decision to make a one-time investment on a system that can provide so many different benefits.
Primaseller believes in the use of efficient POS system to improve business standards. We develop a software platform that carries out efficient management of inventories and orders at POS. Including barcode printing and other significant features for POS, Primaseller strives to help retailers run their business better at surprisingly reasonable prices.