Once you’ve made the decision to open a retail store, a good POS system is on your mind. What do you need to look for in a POS software and which mistakes should you avoid while buying a POS system? Find out in this article.
6 mistakes to avoid while buying a POS system
Not realizing what your business really needs
A grocery store needs a POS software that can help them update their stock in terms of Units of Measurement or UOM. Example: 4 Kg of rice, 10 liters of oil, etc. This is a must-have feature for a grocery POS.
An electronics store, on the other hand, needs a POS software which will allow them to serialize their products.
So each different business needs a different type of POS. Not knowing exactly what your business needs can become a huge problem while you choose a POS. It might land you into a huge loss.
The basic needs you need to consider are:
- Type of payment
- How you want your inventory and product information to get added and updated
- How it is that you want to get your orders processed
Some specialty needs could be:
- If you have multiple stores, can you operate them all under the same software platform
- If you have online and offline stores, can you operate them all under the same software platform
- Does your POS software solve other issues like invoice generation, barcode printing, etc?
Not checking whether the POS software is scalable
Your business will keep growing. If you choose a POS software that does not have the capacity to grow along with you, it will result in a loss. So, do some research and choose a POS software that has the ability to scale up.
Not understanding the compatibility of the POS with hardware
Some POS software require hardware. Some might work on your existing hardware. Some POS software just need an Android phone or an iPad.
Have an idea of what components you need for your POS hardware. Usually, the POS hardware system requires the following components:
Usually, a POS hardware system requires the following components:
- POS Terminal (A computer with the software)
- A Card Reader
- Receipt Printer
- Barcode Scanner
It is important to know whether the POS is cloud-based or not. It is preferable to use a cloud-based POS software as you will be able to access it even if you are away from the store.
Primaseller is compatible with any browser-based device like laptops, desktops, tablets, iPads, and mobile. Primaseller is also compatible with most barcode scanners and printers.
Not checking how user-friendly the POS is
Before purchasing a POS software, it is imperative to understand the functionality, the speed, and user-friendliness of the software.
A more important aspect would be to make all your employees who will be handling the POS to take the free trial. It should be easily usable by all.
Not conducting good research on the price of the POS software
You must know exactly how much to invest in your POS. There are hundreds of POS providers in the market. Many might have the same features but will charge you more than the other.
Cloud-based POS systems charge you on the basis of different aspects taken into consideration. These are the number of POS registers, the number of warehouses, the number of users, etc.
For example, Primaseller POS starts at as low as $59, which comes with one free register. One additional POS register will cost you only $19/month.
You must take care to sign up for a plan that is suitable to the number of SKUs that you have.
Not understanding how good the technical support is
Full-time technical support is mandatory when you are using any software for that matter. While using a cloud-based POS software at your store, if your POS provider does not give you 24*7 support, you will be at risk of facing monetary loss. So, confirm this before buying one.
A good POS system incorporates all the features necessary for a retailer to run his business smoothly.
Primaseller provides a cloud-based POS software platform that helps retailers sync inventory across all his/her stores and warehouses. The seller will be enabled to easily keep track of inventory, give discounts to products, have a customer database, generate invoices, print barcodes and much more.